The objective of the IT & E-Governance Division is to reduce the need for manual intervention, lower administrative costs, accelerate decision-making, and cut down the time required to complete various government procedures. This leads to greater overall efficiency in public administration. The E-Governance Division supports various branches of the Directorate General of Shipping (DGS) by utilizing technology, particularly the internet and digital platforms, to transform DGS operations and provide improved services to citizens, businesses, and other stakeholders. By leveraging the power of Information and Communication Technology (ICT), the E-Governance Division helps in creating an efficient, transparent, and responsive governance system. Additionally, the E-Governance Division modernizes public administration by transitioning traditional paper-based processes to digital platforms. This includes offering services such as online tax payment, business registration, license issuance, and permit applications, ensuring these services are accessible 24/7 from anywhere.