E-Samudra Project
Directorate General of Shipping (DGS) intends to establish an integrated e-Samudra (eGovernance) solution that will support all activities and functions being carried out by Directorate General of Shipping. Adoption of this solution is expected to enable DGS to improve its business processes and supporting activities, closely monitor the performance in all areas of operations and management, improved levels of operations and efficient service delivery to all relevant stakeholders.
Objective of the solution is to be implemented is to enable DGS
- To develop and implement a comprehensive system to increase efficiency, and effectiveness of overall DGS operations
- Facilitate movement towards digitization of processes
- Improve transparency and provide efficient service delivery to its customers through adoption of web-based communication, easy availability of services, and latest technology advances
- Computerize and automate all its functions related to shipping and seafarer operations and maintenance, internal administration, and maintenance.
- Enable digitalization of physical records within DGS as required
- Integration with external applications including payment gateway.Through the integrated e-Samudra (e-Governance) solution, Directorate General of Shipping is pursuing to improve its operational efficiency and effectiveness leading to a customer centric service delivery with focus on ease of doing business, and an improved stakeholders’ satisfaction.
