Please contact the concerned Shipping Master's office for any issues regarding CDC/BSID.

Your request will be processed by the concerned MMD from where you applied for assessment/exams. Please contact or write to your MMD.

For Photo/Signature re-upload, please refer to DGS Order No. 7 of 2021 dated 28.01.2021.

Use the "Request for Personal Details Correction in Seafarer Profile" link to apply for corrections.

Please use the 'Forgot Password' link to retrieve your password.

Kindly contact the concerned MMD regarding this issue.

Do not delete the document. It won’t affect your application. Upload your passport again under the correct tab for the system to process your CoP issuance

Do not reply to the email as it’s system-generated. Your CoP can be downloaded from the 'CoP Checker' in the system.

Refer to the Training Examination & Assessment Programme (TEAP - A) 2015 on the DG Shipping website to ensure eligibility. Make sure: - Your Master checker is up to date. - All required documents (Passport, CDC, TAR book) are uploaded. - Your medical fitness certificate is valid. If all is correct, and you still haven’t received a response, update your profile through the “Grievance for CoP” tab and email helpdesk-dgs@nic.in.

Approach the nearest MMD with requisite fees for issuance of a lost CoP. The MMD will verify and process it.

Go to www.dgshipping.gov.in, click "INDoS/CoP Checker," select "STCW Course," enter the details, and click "Search" to verify.

Go to www.dgshipping.gov.in → MARITIME TRAINING / TRAINING BRANCH → List of Approved Courses.

Go to www.dgshipping.gov.in → MARITIME TRAINING / TRAINING BRANCH → Approved Training Institutes.

Go to www.dgshipping.gov.in → MARITIME TRAINING / TRAINING BRANCH → Approved Training Institutes, and click the "View" button below the "Courses offered by Institute" column.